Terms & Conditions

Use of customer information

Paper Panda Ltd is GDPR compliant and we will continue to be transparent about how we keep data safe. Any information you provide will be securely stored, and used by Paper Panda Ltd and our affiliates solely, and not passed on to any other third parties. By purchasing, you are consenting to your information being used by Paper Panda Ltd and the necessary suppliers, in order to process the order. 


'The Buyer' shall mean the person, firm or company with whom the contract is made.

'The Goods' shall mean any goods being the subject of any order by the Buyer whether or not on Paper Panda standard order form and agreed to be sold by Paper Panda to the Buyer.

Any order the Buyer makes for Goods from Paper Panda is deemed to incorporate these terms and conditions to the exclusion of any other terms and conditions and no variation or modification of or substitution for these terms and conditions shall be binding onPaper Panda and any other proposed terms and conditions shall be void unless specifically accepted by the director of Paper Panda in writing. 

1. If you access and purchase from any Paper Panda Ltd website, you are agree to be bound by our terms and conditions. 

2. These terms and conditions, their validity, construction and performance of this agreement shall be governed by English Law. This page was brought to you by Louise & Ryan Firchau who are directors of Paper Panda Ltd. Registration address is: 

Paper Panda Ltd
Paddocks Barn
Kilham Lane
Shipton Oliffe
GL54 4HX


3. We reserve the right to change, modify, substitute or remove products or information without notice, including changing prices. 

4. All offers are made subject to availability. 

5. Our sites from time to time contain links to other sites and suppliers which are not under the control of Paper Panda and we therefore take no responsibility for the content or availability of these sites. 

6. Access to our websites may be suspended, restricted or terminated at any time without warning 

7. Paper Panda shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in this website, except to the extent stated in the terms and conditions of sale (where applicable) and to the extent that such liability cannot be excluded by law. 

8. Paper Panda makes every effort to faithfully illustrate measurements and colours but reproduction on-screen may vary from the actual product. 

9. Paper Panda has made every effort to ensure the accuracy and currency of all information and products contained in the above websites, but can accept no responsibility for any loss or inconvenience sustained by the Buyer as a result of acting on the information provided. Accordingly, to the extent permitted by applicable law, and subject to the terms and conditions of sale. Paper Panda disclaims all warranties and representations (whether express or implied) as to the accuracy of any information contained in the above websites.

We reserve the right to change these terms and conditions at any time without notice.

It is the Buyers responsibility to ensure that all copyrights where applicable of hymns, poems, readings, images and lyrics have been obtained for any work they would like printing or cutting. Paper Panda does not accept responsibility for obtaining copyright permission.

All bespoke designs are the property of Paper Panda and may only be printed or cut through Paper Panda. Bespoke designs may be incorporated into the main range of Paper Panda.

Bespoke Designs may be photographed and used for the marketing or promoting of Paper Panda.

Due to the handmade nature of some of our products, there may be slight variations in each piece of any particular design; for example colour, size and shape of completed items and their components.

Paper Panda does everything it can to ensure that the Buyer is completely satisfied and that the Goods arrive to you in the same condition as they are sent. However, some things are beyond our control and Paper Panda shall not be liable to the buyer if the delay or failure was due to:

Act of God, explosion, flood, tempest, fire or accident. 

Strikes or other industrial actions or trade disputes, ill health.

Power failure or breakdown in machinery.

Regarding kits and knives sold for craft purposes only:

Offensive Weapons Act: Under the Offensive Weapons Act, it is an offence to sell knives, knife blades or any other product that may be perceived as an offensive weapon to persons under the age of 18. These products are only available for customers aged 18 or over. Customers should not order these items for persons under 18. By placing an order on our website or through our email system, you agree to our terms and conditions of sale and hence confirm that you are over 18 years of age and can legally purchase products covered by the Offensive Weapons Act.

DIY Papercutting Template Terms & Conditions:

Digital DIY Templates are NON-REFUNDABLE. It is the responsibility of the Buyer to check they are purchasing the correct file. Files are downloadable immediately after purchase, and therefore you are unable to return them to us. If you have accidentally purchased the same file multiple times, please email us with all order numbers and we will offer an alternative file for the same value as a replacement.

It is the responsibility of the Buyer to save all template files at the time of purchase. We cannot guarantee being able to resend these at a later date if they are not saved.


What does 'personal use' mean?

Cut them out by hand and congratulate yourself on a good job done. Pop it on your bathroom/lounge/hall/shed wall. Frame it and give it away to a friend/parent/postman.
You may share or display images of the papercuts you have made with the templates, however credit for the design must always be given to Paper Panda Ltd. (including any and all photographs posted on social media), using both the designer name (Paper Panda) and the webpage.
You may use the final cuts to raise funds for charity, but please clearly state the charity and give Paper Panda design credit under each photo you display.


Commercial Licences allow the Buyer to cut and resell papercuts or products in other mediums, made from the purchased design only.
The licence lasts one year or a maximum number of 100 sales, whichever comes first.
The designs cannot be altered, resold or distributed in any way without permission.
Use of Paper Panda Ltd. photographs is not permitted.
Credit for the design must always be given to Paper Panda Ltd. (including any and all photographs posted on social media), using both the designer name (Paper Panda) and the webpage.
By purchasing this item you are confirming that you have read, understood and agree with the above Terms & Conditions.
Please ensure that you purchase a new licence at the end of each year to allow you to continue selling the named design.

Last modified Feb 2020